Frequently Asked Questions
DO YOU TAKE MY INSURANCE?
Most likely! We accept all PPO insurances. Most of our insured patients have policies with Delta Dental, MetLife, Aetna, Guardian, Blue Cross/Blue Shield, Principal, Humana, United Concordia and more - all of which are accepted by our office. Regrettably, we are not able to work with HMO/DHMO, discount dental plans or Denti-Cal/MediCal. Please call if you have any questions about the terms of your insurance plan.
WILL YOU CHECK AND BILL MY DENTAL INSURANCE FOR ME?
Absolutely! Part of our exceptional service includes verifying your benefits ahead of any treatment. It is a top priority for us to never leave you guessing. We will always give you a clear idea of what we expect your insurance to cover for every procedure we plan to do. We make it policy to never surprise you with hidden charges, extra procedures or do anything that would jeopardize the trust you have placed in our office.
I HATE WAITING FOR DOCTORS. HOW LONG WILL I HAVE TO WAIT TO SEE DR. BARNIV?
Dr. Barniv truly believes that your time is just as valuable as his. Our office makes an exceptional effort to always stay on time and you will rarely wait to be seen. In fact, in a recent survey, it was found that 95% of patients waited 0-8 min to be seen for their appointment. It is for this reason that we ask all our patients to arrive at or before their scheduled appointment. One of the things that causes doctors and dentists to be late is that they book multiple patients at the same time or with too little time in between them. Dr. Barniv only sees ONE PATIENT AT A TIME. This means that when you are with Dr. Barniv, you have his un-divided and un-rushed attention. This maximizes your comfort, assures the best quality of work is rendered and gives you the assurance you will get back to your day without extra delays.
I GET BORED OR WOULD LIKE SOME DISTRACTIONS WHEN I GET DENTAL WORK DONE. WHAT DO YOU OFFER?
Some people like listening to music or watching a movie while they get their dental work done. We have a wide selection of movies and music for you to choose from. Every dental chair has a wide screen display dedicated solely for your enjoyment. You can even bring your own DVD to watch if you prefer.
WHAT IF I'M REALLY AFRAID OF THE DENTIST?
We won't take it personally :) You are also definitely not alone. It is estimated that more than 50% of the general public has at least some fear of the dentist. Luckily, there are also some solutions: As you get to know Dr. Barniv and his staff, you will quickly find that they make your comfort a very high priority. Dr. Barniv always tells you what he's doing before he does it and he will never rush through your appointment. The majority of Dr. Barniv's patients describe him as "gentle", with "exceptional bedside manner" and a "light touch". We have treated many people with an almost debilitating fear of dentists. In some of these cases, the patient and Dr. Barniv have decided that oral sedatives were a needed addition to their treatment.Oral sedation: Dr. Barniv can prescribe a safe, highly effective medication that will greatly reduce anxiety, fear and tension. Typically, a customized dose of Triazolam (Halcion) or Diazepam (Valium) is used. Some patients have simply fallen asleep during their procedure or stayed awake but described it as "easy" or "much less stressful". Dr. Barniv has monitoring equipment that assures maximum safety during such procedures. Oral sedatives are typically much more effective than Nitrous Oxide (laughing gas). Patients who avoided dental care for years because of fear have found they could overcome their fears with oral sedatives. Surprisingly, many patients who were previously unable to undergo treatment without sedatives, have requested a smaller dose or no sedation at all as the years have gone by. Once these patients got to know Dr. Barniv and became familiar with the procedures, they lost much of their anxiety!
I HEARD SOME DENTISTS HAVE THEIR LAB WORK (DENTURES, CROWNS, BRIDGES) MADE BY REALLY CHEAP PLACES USING CHEAP MATERIALS. WHAT DO YOU DO AT BARNIV-DENTAL?
A dental lab is a direct reflection of the dentist. Dr. Barniv strongly believes in "getting it right the first time.". A quality lab can make a significant difference in the longevity, comfort and beauty of your dental work. Dr. Barniv guarantees that all of your work will be made locally by small, high-quality labs. Almost all these labs are located in Cupertino or Sunnyvale. By comparison, some dentists have been known to save money by sending work to China, Mexico or very distant places in the Unites States. Working with a local lab not only supports our community, it also assures you that any necessary alterations to your dental work can be made in a timely manner without the need to ship things elsewhere. It also gives Dr. Barniv maximum control over the quality and timing of your work.
WHAT IS BARNIV-DENTAL DOING TO HELP THE ENVIRONMENT?
A lot! Barniv-Dental is a paperless office. This means that your entire chart resides on a secure server. All your x-rays are digital, so there are no nasty developing chemicals, no film, no toxic fumes. A digital chart also means no giant stack of papers holding hand written notes, referral slips, medical history forms, etc. It is by far the most efficient and organized method to collect and store medical information. A paperless system also means we will never "lose" or misplace your chart. If it is your preference, all correspondences can be made electronically. As part of our continued effort to be environmentally conscious, we do not store mercury or mercury filling material in the office. We will never place a mercury filling in your mouth. If we happen to remove an old filling which contains mercury, we utilize a high-tech filtration system that prevents this dangerous metal from going down the drain and into the Bay.